University Extension Policies | University Extension | The University of Texas at Austin

University Extension Policies

University Extension college credit courses:

  • Provide transferable extension credit from The University of Texas at Austin
     
  • Are taken directly from the UT Austin course inventory
     
  • Are taught by UT Austin faculty or instructors approved by the university's academic departments
     
  • May be taken for a letter grade, pass/fail, or audit/no credit

The complete set of University Extension policies should be reviewed prior to enrolling in a semester-based or self-paced course and is available here. You can search for a specific policy or key term within the document by either downloading the PDF file, opening it in Adobe Reader, and using the Find or Search function OR opening the PDF file in your web browser and, depending on the browser's functionality, using the Find function (press CTRL and F).

The top 5 most searched policies are provided below for convenience:

  1. Academic Credit, Accreditation, and Transcripts
     
  2. Course Costs and Fees
     
  3. Extensions for Self-Paced Online Courses
     
  4. Dropping a Course, Transferring to Another Course, and Refunds
     
  5. Testing Sites for Online Courses

 

1. Academic Credit, Accreditation, and Transcripts

University Extension credit courses are full academic credit courses that will appear as "Extension Credit" or "Correspondence" on a student’s official UT Austin transcript (unless taken for no credit). Credit is given in semester hour units. Most courses have a credit value of three semester hours. (See the university's Credit Value and Course Numbers policy page.)

Extension credit is generally accepted as transfer credit toward undergraduate degrees at other institutions, but acceptance of transfer credit is always determined by the institution to which a student is applying. If you are pursuing a degree elsewhere, please consult with your advisors at that university to determine UT Austin extension course applicability to your degree. (Students in UT Austin degree programs should consult with their academic advisor. See also the university's General Information Bulletin.)

If you are taking an extension course for credit toward licensing or other professional requirements, please check with the appropriate licensing or professional organization before you enroll to be sure that the extension credit will be accepted.

University Extension courses are drawn from the course inventory of The University of Texas at Austin. The University of Texas at Austin is accredited by the Commission on Colleges (COC) of the Southern Association of Colleges and Schools (SACS), the regional accrediting organization for eleven states in the southeastern United States, including Texas.

Your grades for University Extension courses will be recorded by and permanently kept with The University of Texas at Austin's Office of the Registrar. Transcripts are not issued for University Extension courses where a grade of Q (for a dropped course) is recorded or where the selected grade option for the course is “Audit.”

Please note that you must wait until the final course grade is recorded with the Office of the Registrar before you can order a transcript. Use the Registrar's See My Grades application to confirm that your course grade is posted to your UT Austin transcript.

University Extension students that have never enrolled as admitted students at The University of Texas at Austin will only be able to use the online transcript ordering system for the six months following their grade being posted. While transcripts can be requested electronically during this time period, they cannot be sent electronically to the receiving institution, so it is necessary to complete the 3rd Party Mailing Address section of the form. After this six-month period, University Extension students that have never enrolled as admitted students at UT Austin must use this transcript order form, and submit it via scan/email to transcripts@austin.utexas.edu; or fax it to 512-475-7681 along with the $20 ordering fee. VISA is not accepted by the Office of the Registrar.

More information on transcript ordering options and processes can be found on the Office of the Registrar’s website.

 

2. Course Costs and Fees

Registering for a course constitutes an agreement to pay for it. All registrations received will be processed and all processed registrations will incur a minimum fee of $95, even if a registration is subsequently withdrawn or if the student drops the course. Failure to redeem the debt will result in the cancellation of your course registration and a financial bar on your record until the debt is cleared. Students may pay by credit card at the time of registration. Other payment types will require invoicing. Checks returned for insufficient funds must be cleared by the university's Office of Accounting within ten days of notification. All fees will be refunded for courses canceled by University Extension.

Course fees vary depending on the field of study because the cost for providing instruction varies by program. For example, business and technical courses generally cost more than liberal arts courses. The total course fee consists of a basic registration fee plus any additional fees for special materials, equipment, labs, field trips, etc. Consult the specific course listings for the total course fee.

UT Austin employees who have been employed for at least four months and work at least twenty hours per week are eligible for a 10% course discount

FEES LIST — ALL UNIVERSITY EXTENSION COURSES

Course Fee (Varies, per course) — University Extension courses are individually priced, and the price per course is the same for all students, regardless of residency status.

Administrative Fee ($95) — Course fees include a $95 non-refundable processing fee. This is an actively incurred debt charged at the time of registration on all payment types, including checks and invoices. This fee will be retained even if the student drops the course or withdraws the registration.

Library Fee ($10) — All students who are not simultaneously enrolled at The University of Texas at Austin will pay a $10 library fee for each registration submitted. This entitles students to full library access, including use of proprietary databases, entitlement to check out books and use reserve materials in the library. UT Austin employees will have the library fee waived.

UT ID Card Fee ($10) — For security purposes all students attending classes on the UT Austin campus must have an active ID card.  For classes that meet on campus (not online), all students who are not simultaneously enrolled at The University of Texas at Austin will pay a $10 ID Card fee for each registration submitted.

Returned Check Fee ($25) — If you pay by personal check and the check is returned for insufficient funds, you are assessed this fee and a bar is placed on your student record until payment is resolved.

Exam Proctoring Fee (Varies, per test site) - For courses that require proctored exams. Check with your approved testing site for their exam proctoring fee. 

FEES LIST — SEMESTER-BASED COURSES ONLY (Evening Classroom and Online Cohort)

Late Registration Fees — Depending on the date you register, a non-refundable late fee of either $60 will be assessed to your total registration cost for semester-based enrollments.  Check the UEX Calendar for relevant dates.

FEES LIST — SELF-PACED ONLINE COURSES ONLY 

Drop Fee ($95) — You may drop a self-paced online course during the first 15 days of enrollment. The course enrollment fee, minus a $95 fee, will be refunded.

Transfer Fee ($50) — You may transfer from one self-paced online course to another, during the first 15 days of enrollment. Your transfer request will be processed when payment is submitted with the Drop/Transfer Request Form.

Four-month Extension Fee ($200) — You can purchase a one-time-only, four-month course extension at any time, for any reason and without restriction, before your course expires.

One-month Extension Fee ($75) — If you have progressed far enough in your course to complete the coursework within 30 calendar days, as determined by our course-by-course curriculum review, you may purchase a one-time-only, one-month extension.

Exam Proctoring Fee (Varies, per test site) — Check with your approved testing site for their exam proctoring fee.

Exam Resending Fee ($25) — This is a reprocessing fee if your exam expires or if you change testing sites. You must still have time remaining in your course to reprocess your exam. 

Expedited Exam Mailing Fee ($28/domestic or $75/international) — If you wish to expedite the mailing time of your exam, you can request expedited mail service at uextesting@austin.utexas.edu or by calling the Testing Assistant at 512-471-4057.

 

3. Extensions for Self-Paced Online Courses

If you realize during your initial five-month enrollment that you will need more time to complete a course, you can purchase a one-time-only, four-month course extension for $200, at any time, for any reason and without restriction, before your course expires.

If you have progressed far enough in your course to complete the coursework within 30 calendar days, as determined by our course-by-course curriculum review, you may purchase a one-time-only, one-month extension for $75. In order to qualify for the one-month extension, your midterm exam must have been graded and you must have met the threshold of submitted assignments determined for your course (viewable in the "Grades and Course Extensions” section of your course's homepage). Our online purchasing system will audit your record to see if you qualify for this option.

To remain active in your course, you must purchase an extension before your course expires. Extensions cannot be purchased once your course has expired.

Extensions are not available for semester-based courses.

 

4. Dropping a Course, Transferring to Another Course, and Refunds

SEMESTER COURSES (Evening Classroom and Online Cohort)

If the course you originally registered for does not “make,” we will strive to fit you into another. We cannot, however, guarantee that you may transfer freely among courses once you are officially registered. All transfer requests will be at the director’s discretion and will be based on financial and enrollment factors particular to that course at that time. “No refund” policies also apply to courses into which you have already transferred once the “no refund date” has passed. Transfer requests should be made using the electronic Drop/Transfer Request Form

Drop requests and petitions are generally initiated by the student. However, on the recommendation of the instructor concerned, and with the approval of the University Extension director, a student may be required to drop a course at any time because of neglect or lack of preparation.

University Extension follows the same drop procedures used in regular UT Austin programs. It becomes harder to obtain permission to drop a course as the semester progresses, and University Extension’s academic calendar should be consulted for drop deadlines

Open Drop Period: For a given semester, you have through the date noted on the calendar as the “last day to drop with no signatures required” to drop a course without the approval of University Extension or your UT advising office. You will receive the grade of Q (drop without penalty). No refund will be given after the refund deadline date noted on the academic calendar. You should use the electronic Drop/Transfer Request Form to make your request

Signature/Approval Required Period: From the “last day to drop with no signatures required” through the “last day to drop a class except for urgent and substantiated, nonacademic reasons” (as listed on the academic calendar), you may drop a course with the approval of the University Extension director and, if applicable, your UT advising office. You must use the Petition to Drop Form and submit it with any required signatures. The signed form must then be submitted to University Extension for review. Approval or denial is at the director’s discretion. If approved, you will receive the grade of Q (drop without penalty). See also the Policies for UT Austin Students

Drop Appeal: After the “last day to drop a class except for urgent and substantiated, nonacademic reasons” has passed, a student may only drop if the following conditions are met:

  • You have no pending investigation of academic integrity for this course.
     
  • You can provide documentation to demonstrate “urgent and substantiated, nonacademic reasons.” In almost every case (e.g., health, mental health, accident, family death, substantial change in nature of job duties, military service), you will be required to produce a written appeal and documentation to support your request to be given a Q drop.
     
  • You will be required to produce a written appeal and documentation to support your request to be reviewed and if approved to be given a Q drop.

 

  • Excessive and/or continued absence from a course does not constitute dropping the course. You must officially request to be dropped, using the electronic Drop/Transfer Request Form from the Forms page. Failure to obtain the appropriate signature(s) and submit the completed form to University Extension by the deadline (“last day to drop a class except for urgent and substantiated, nonacademic reasons”) will result in a grade of F for the course.
     
  • Students are expected to drop or withdraw from a course during the semester in which they are enrolled. When the semester is over, the record for that semester is closed. Since students have the option to drop or withdraw during the semester, requests to drop or withdraw after the semester is over will not be considered unless the student was somehow unable to drop or withdraw. Requests for retroactive withdrawal will only be considered if there is sufficient and compelling documentation, and if the request for retroactive withdrawal is submitted to the University Extension office during the subsequent long semester

Since each University Extension semester course is held only when the program is assured that sufficient enrollment is met, the last day to receive a full refund of the course fee, minus a $40 administrative fee per course, is approximately two weeks before the semester begins. Most courses allow a 50% refund through the first class meeting. Be sure that you are committed to the course if you register or stay registered after the refund date.

The “last day for refund” applies to all registrations accomplished after the date noted on the semester calendar. No refund will be awarded after the deadline if you are in an already “made” course, a course still being held open, or a course into which you have already transferred. Students registered in canceled courses receive a full refund if they do not transfer to another course.

Credit card and cash refunds will be processed first; those paying by check must wait approximately six weeks after the check is deposited. If you pay by check and wish to receive a refund earlier, you must provide University Extension with a copy of your canceled check.

SELF-PACED ONLINE COURSES

During the first 15 days of enrollment, you may drop a self-paced course for a full refund, minus a $95 fee, or you may transfer from one self-paced online course to another self-paced course, for a non-refundable $50 fee. Either transaction can be initiated using the Drop/Transfer Request Form.

Note that if you transfer from one course to another

  • Your enrollment date and completion deadline will stay the same.
     
  • If course fees vary, you will either be charged the additional amount due or refunded the overcharge.
     
  • If you wish to change your original grading method (letter grade, pass/fail, no credit) for the new course, please indicate this change when you transfer.
     
  • You may not transfer your enrollment to another person.

 

5. Testing Sites for Online Course

Students are responsible for making their own arrangements for taking course exams and paying proctoring fees. All exams must be taken in a supervised environment with an approved proctor in an approved testing center hosted by an accredited university or community college.* 

Students request to take exams at proctor locations through an exam request system, Exam Manager.  Students access this system through the course page in Canvas.  For domestic test site requests, Exam Manager will eliminate the previously-used "Alternate Test Site and Proctor Agreement Form," thus streamlining the exam request process to increase efficiency and accuracy

Students in the Austin area often find it convenient to take their exams at one of the UT Testing Services sites on the UT Austin campus. The Testing Center is located at 2901 N. IH-35, Suite 1.400. The Testing Center charges a $50 proctoring fee per exam.

All testing arrangements must be requested through and approved by Exam Manager.  You could start with the list of testing sites that have been used by our students in the past.  This list is not exhaustive, and you are not required to use a site from this list.  But, we do maintain a list of sites in Texas and nationwide for your convenience.  If your local college or university is not on the list, contact them to inquire if they have a testing center that proctors exams for students of other schools.  New testing site requests can be submitted through Exam Manager.

Your exam will be held at the testing site for a maximum of 30 days. (It will be fewer if you request your midterm exam with fewer than 30 days left before your course expiration date.) If your exam expires, or if you wish to change testing sites and you still have time remaining in your course, we may be able to reprocess your exam for an additional fee. Your exam will not be reprocessed for any reason once your course has expired.

For more information, see Frequently Asked Questions.

*Do not be discouraged if you are residing outside of the U.S. and cannot find a “testing center.” Outside of the U.S., college and university offices that provide testing center services frequently refer to these services as “exam proctoring” or “exam invigilating.” You may also find offices that provide these services listed within a “student assessment center.”For all international requests, you must use the Testing Site and Proctor Agreement Form


Student taking an exam

Testing Sites Used by University Extension Students

For your convenience, we maintain lists of testing sites that have been used by our students in the past.

University Extension written on a chalkboard

Complete Policies

The complete set of University Extension policies is available below. You can search for a specific policy or key term within the document by either downloading the PDF file, opening it in Adobe Reader, and using the Find or Search function OR opening the PDF file in your web browser and, depending on the browser's functionality, using the Find function
(press CTRL and F).